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Introduction
We do our best to safeguard your privacy and ensure high-level the security of your personal data while you are using our Services, including the Site https://novatechpoint.com This Privacy Notice outlines how we collect, utilize, share, protect, store, and transfer your information. We emphasize that we protect your data according to the standards stipulated by the General Data Protection Regulation.
In this Privacy Notice, references to “we,” “us,” or “our” specifically refer to
Technoloffer Operations Limited
Registration number HE459986
A.G. Leventi 5, the Leventis Gallery Tower, 13th floor, office 301, 1097, Nicosia, Cyprus
Aristos Iakovou – Director
In case you disagree with this Privacy Norite, we kindly ask you to cease using the Site.
Data Categories, Purpose and Lawful Bases.
| Purpose | Data Categories | Lawful basis |
| To provide our services to you | Regulatory Data, Business Data, Transaction Data, Contact Data | Performance of a contract |
| To facilitate and support our relationship with you, whether you are a prospective, new, or existing customer | Regulatory Data, Business Data, Transaction Data, Contact Data, Communication Data | Performance of a contract Compliance with a legal obligation Our legitimate interests (for conducting our business and preventing fraud) |
| To oversee our interaction with you as a user of our Site or services, which includes notifying you about changes to our services, terms, or Privacy Notice | Contact Data, Communication Data, Login Data, Usage Data | Performance of a contract Compliance with a legal obligation Our legitimate interests (to maintain accurate records and analyze how customers use our services) |
| To use data analytics for the purpose of enhancing our Site, services, marketing, customer relationships, and overall user experiences | Login Data, Usage Data | Our legitimate interests (such as identifying customer segments for our services, maintaining the relevance of our Website, and expanding our business) |
| To manage and safeguard our business and this Site, which involves tasks like troubleshooting, data analysis, testing, system maintenance, support, reporting, and data hosting | Regulatory Data, Login Data, Usage Data | Compliance with a legal obligation (security obligations) Our legitimate interests (for the administration and IT services, network security, fraud prevention) |
| To conduct marketing activities, including to follow-up with you regarding our services and your questions | Contact Data, Communication Data, Login Data, Usage Data | Necessary for our legitimate interests Consent (where required by law) |
Under ‘Contact Data’ we mean first name, last name, email, phone number (if any)
Under ‘Regulatory Data’ we mean data about your organization’s registration, regulated status, and any regulatory references (for example, name of legal entity, country of registration, registration number, affiliated companies, authorized representative, etc.). This also includes data that enables us to fulfill AML requirements and ensure compliance with international sanctions, including information about the nature of the business relationship, whether you are a politically exposed person, and any other data necessary for KYC (‘know your client’) procedures.
Under ‘Business Data’ we mean details about your website, business industry, markets, and your offerings.
Under ‘Transaction Data’ we mean data necessary to process your payments via secured server of the payment gateway. Please, note we receive only limited information about your transactions (for example, date, time, amount, and currency, location, etc.).
Under ‘Communication Data’ we mean emails and other correspondence, which we retain to respond to your inquiries and provide you with customer support.
Under ‘Login data’ we mean information about your device, including the device’s IP address, operating system, browser type, etc.
Under ‘Usage data’ we mean information about your use of the Website, including pages visited, time spent, and features used.
Children
Our Site is not designed for children, and we do not knowingly collect data from individuals under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us, and we will take appropriate steps to delete such data from our records.
Data Sharing
We value your trust and want to be transparent about how we handle your personal data. In certain circumstances, we may share your information as described below:
| Service providers | We collaborate with service providers who assist us in the provision of our services such as Website development, hosting, maintenance, backup, storage, payment processing, data analysis, and marketing. These service providers adhere to strict confidentiality standards to ensure the security of your data. |
| Regulatory authorities and law enforcement agencies | We may disclose your personal data if required to comply with legal obligations or respond to statutory requests. This includes situations where we are obligated by law to disclose or share your information. Such disclosures are made to enforce or protect our rights, property, or safety, as well as the rights, property, or safety of our customers or others. |
| Affiliated companies | Your personal data may be shared with companies affiliated with us. Affiliated companies are those either owned or operated by us. The privacy protections outlined in this Privacy Notice apply to any data disclosed in these circumstances. |
| Business transactions | In cases of business transactions like mergers, sales of company assets, financing, or acquisitions, we may reveal or transfer the personal data covered by this Privacy Notice. We will make diligent efforts, as mandated by relevant laws, to inform you of any such transfer of personal data. Your data continues to be safeguarded and is governed by the conditions specified in this Privacy Notice. |
International Transfer
We may transfer your personal data to third countries or international organizations outside the European Economic Area (“EEA”) or have it processed by data processors operating outside the EEA when necessary for the purposes described in this Privacy Notice. These transfers are conducted in accordance with legal mechanisms to ensure the security of your data, including Adequacy decision, Standard Contractual Clauses, and other mechanisms.
Under ‘Adequacy decision’ we mean an official decision recognizes that a specific country, territory, sector, or international organization offers an adequate level of protection for personal data, we may transfer your information based on this adequacy decision. You can find the list of countries with recognized adequate data protection levels here.
Under ‘Standard Contractual Clauses’ we mean pre-approved standardized contracts issued by relevant regulators to guarantee an adequate level of protection when sending personal data outside the EEA. To learn more about the EU Standard Contractual Clauses, click here. Additionally, where applicable, we may sign the UK’s International Data Transfer Addendum (“IDTA”) as published here.
We may rely on other legal grounds permitted under applicable data protection laws for international data transfers. This could include scenarios where your explicit consent is obtained or when the transfer is deemed necessary for the establishment, exercise, or defense of legal claims.
Data Subjects Rights
| Your right | How to exercise |
| Right to access | You can request access to the personal data we hold about you. |
| Right to rectification | You can request correction of inaccurate or incomplete personal data. |
| Right to erasure | You can request the deletion of your personal data under certain circumstances. |
| Right to object | If we process your personal data based on legitimate interest, you can object to the processing if it impacts your fundamental rights and freedoms. You also have the right to object to the processing of your personal data for direct marketing purposes. |
| Right to withdraw consent | If we process your personal data based on your consent, you can withdraw that consent at any time. |
| Right to restriction of processing | You can request restrictions on the processing of your personal data. |
| Right to data portability | You can request a copy of your personal data in a structured, machine-readable format. Additionally, you may ask us to transmit your personal data to another organization where technically possible. |
| Right to file a complaint | If you believe that we process your personal data in violation of data protection legislation, please contact us first. If you are dissatisfied with the resolution provided by us or believe that necessary actions have not been taken, you have the right to file a complaint with the relevant competent authority. |
To exercise any of these data protection rights, you should contact us at [email protected]
We will either fulfill or refuse your request within 30 calendar days from the submission date, in line with data protection laws. If the request involves a large amount of data or multiple requests, we may extend the response time by 30 calendar days with prior notice.
Data Retention
We retain your personal data for a period necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required by law. The specific retention periods may vary based on the nature of the data and the context in which it was collected. We are committed to deleting or destroying all personal data as soon as it is confirmed that there is no longer a legitimate need for us to retain it. This ensures that your data is not held unnecessarily and reduces the risk of unauthorized access.
Safeguarding Your Personal Data
We prioritize the security of your personal data and have implemented robust technical and organizational measures to prevent accidental loss, unauthorized access, alteration, or disclosure. Our commitment to your privacy includes limiting access to your personal data to individuals with a legitimate business need to know. These may include employees, agents, contractors, and other third parties who process your data strictly according to our instructions and are bound by a duty of confidentiality.
Links to Third-Party Websites
Our Site may contain links that direct you to other websites or services with privacy practices that differ from ours. If you choose to share personal data on any of these third-party sites, their privacy policies/notices, rather than ours, will dictate how your data is handled. We advise thoroughly examining the privacy policy or notice of any external website you choose to visit.
Updates To This Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be posted on our Site with the effective date, and we encourage you to review this Privacy Notice periodically. If you have any questions or concerns about these changes, please reach us out at [email protected]